We are very pleased that our short chapter about “Potential of Bots for Encyclopedia” for the special issue on “Digital Heritage and Related Tools“ got pusblished.
The wide range of applications and the capability to process and understand natural languages made chatbots very popular. Besides that, many applications chatbots are also used as information retrieval tools. Chatbots are changing the way users search for information. This document focuses on a chatbot that is used as an information retrieval tool. The chatbot enables information search in natural language in a geography domain. In case of a large number of search results, the chatbot engages users with clarification questions. It also provides support to users when uploading multimedia content to the website.
[full article @ journal’s homepage]
[full article @ researchgate]
Reference: Saracevic, M., Ebner, M. & Ebner, M. (2020) Potential of Bots for Encyclopedia. In: Special issue – “Digital Heritage and Related Tools“, Maurer, H. (ed.). IPSI BgD Transactions. 16(1). pp. 54-60