[webinar] Künstliche Interaktionspartner*innen an Hochschulen #fnma #fnmatalk

Für Kurzentschlossene noch schnell der Hinweis, dass heute, 14.4.21, um 11.00 Uhr wieder ein fnma-Talk stattfindet rund um das Thema „Künstliche Interaktionspartner*innen an Hochschulen„.

„Conversational user interfaces“ sind in den letzten Jahren vermehrt und in verschiedenen Ausprägungen – als textbasierte Chatbots, Digitale Assistentinnen oder sprachbegabte Roboter – im Alltag anzutreffen und mit unterschiedlichen Vorstellungen und Erwartungen verknüpft. Wie ist ihr Potenzial für Hochschulen und insbesondere für die Hochschullehre einzuschätzen? Der Vortrag befasst sich mit verschiedenen (realistischen) Möglichkeiten, Chatbots und Co. zu erstellen und an Hochschulen einzusetzen, und präsentiert Erfahrungen und Erkenntnisse aus dem Förderprojekt „Künstliche Interaktionspartnerinnen an Hochschulen“.

Zuerst wird Michael Raunig einen Impulsvortrag geben, um dann danach gemeinsam mit Sandra Hummels und Vanessa Mai am Podium zu diskutieren. Wie immer kostenlos, aber wir freuen uns auf viele Fragen und Anregungen 🙂 .

[Link zum Webinar]

Herzlichen Dank natürlich an fnma und das Land Niederösterreiche die diese Veranstaltung ermöglichen.

[publication] Chatbots for Brand Representation in Comparison with Traditional Websites #chatbot #tugraz

Our publication about „Chatbots for Brand Representation in Comparison with Traditional Websites“ are published in the International Journal of Interactive Mobile Technologies (iJIM).

Abstract:
Chatbots have gained enormous popularity in recent years. IT giants such as Microsoft, Google and Facebook have taken an interest in automated conversations. Messaging apps like WhatsApp and Facebook Messenger are playing an increasingly important role in smartphone usage and communication in general perfect conditions for chatbots. This paper provides an introduction of recent chatbot development in general and in customer environments. As part of this work, a chatbot was developed for the Austrian IT company CodeFluegel GmbH. The chatbot, named Theodore, provides information about CodeFluegel via Facebook Messenger and webchat, like the existing company website. The design process and implementation of the chatbot as well as architectural considerations are explained throughout this document. In a user study, participants perform typical tasks with the website and the chatbot. The usage of both platforms is evaluated in order to identify advantages and disadvantages as well as differences compared to the other technology and to draw conclusions. Findings to this study indicate promising prospects for chatbots as alternative touchpoints for customers and others and a way to replace and enhance traditional websites.

[full article @ ResearchGate]
[full article @ JournalsHomepage]

Reference: Kühnel, J., Ebner, M., Ebner, M. (2020) Chatbots for Brand Representation in Comparison with Traditional Websites. In: International Journal of Interactive Mobile Technologies (iJIM) 14(18):18-33

[presentation] Chatbots for Brand Representation in Comparison with Traditional Websites #chatbot #master #tugraz

Johannes did his masterthesis about „Chatbots for Brand Representation in Comparison with Traditional Websites„. The slides of his successful defense you can find right here:

Klicken Sie auf den unteren Button, um den Inhalt von www.slideshare.net zu laden.

Inhalt laden

[publication] Potential of Bots for Encyclopedia #tugraz #research #bot

We are very pleased that our short chapter about „Potential of Bots for Encyclopedia“ for the special issue on Digital Heritage and Related Tools got pusblished.

Abstract:
The wide range of applications and the capability to process and understand natural languages made chatbots very popular. Besides that, many applications chatbots are also used as information retrieval tools. Chatbots are changing the way users search for information. This document focuses on a chatbot that is used as an information retrieval tool. The chatbot enables information search in natural language in a geography domain. In case of a large number of search results, the chatbot engages users with clarification questions. It also provides support to users when uploading multimedia content to the website.

[full article @ journal’s homepage]
[full article @ researchgate]

Reference: Saracevic, M., Ebner, M. & Ebner, M. (2020) Potential of Bots for Encyclopedia. In: Special issue – „Digital Heritage and Related Tools“, Maurer, H. (ed.). IPSI BgD Transactions. 16(1). pp. 54-60

[publication] Potentials of Chatbots for Spell Check among Youngsters #tugraz #chatbot #research #LearningAnalytic

We did an article about „Potentials of Chatbots for Spell Check among Youngsters“ for the first issue of the „International Journal of Learning Analytics and Artificial Intelligence for Education (iJAI)„.

Abstract:

Chatbots are already being used successfully in many areas. This publication deals with the development and programming of a chatbot prototype to support learning processes. This Chatbot prototype is designed to help pupils in order to correct their spelling mistakes by providing correction proposals to them. Especially orthographic spelling mistake should be recognized by the chatbot and should be replaced by correction suggestions stored in test data.

[article @ journal’s homepage]

[article @ ResearchGate]

Reference: Arifi, J., Ebner, M., Ebner, M. (2019) Potentials of Chatbots for Spell Check among Youngsters. IN: International Journal of Learning Analytics and Artificial Intelligence for Education (iJAI). 2019(1). pp. 77-88

Erster Searchchatbot an der TU Graz #tugraz #bot

Es freut uns, dass wir einen Chatbot ankündigen können, welcher im Rahmen einer Masterarbeit an der TU Graz entstanden ist. Die Idee ist einfach und simpel – mit Hilfen des bots wollen wir die Suche nach sehr alltäglichen Dingen, wie die Telefonnummer, Adressen, Räume usw. verbessern.
Ob es einen Mehrwert darstellt, soll in einer Testphase nun festgestellt werden – also gerne ausprobieren und auch Feedback geben 🙂

[Link zum DigitalLab inkl. Chatbot]