Our publication on “Shadow Expert Technique (SET) for interaction analysis in educational systems” for this year HCII International 2011 is as draft version online available.
This paper describes a novel usability method called Shadow Expert Technique (SET), which was applied on the learning management system of the Graz University of Technology in two different trials, with focus on consistency and visual complexity. This is the summary of the development of this new method and the approach to generalize it as a new way to get deeper insight into interaction processes.
Reference: Stickel, C., Ebner, M., Holzinger, A., (2011). Shadow Expert Technique (SET) for interaction analysis in educational systems. C. Stephanidis (Ed.): Universal Access in HCI, Part IV, HCII 2011, LNCS 6768, pp. 642–651, Springer-Verlag Berlin Heidelberg 2011